Institute of Islamic Banking and Insurance

London HA0 1HD, United Kingdom

Last updated 25 May 2025

At the Institute of Islamic Banking and Insurance (IIBI), we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with us, including through our distance learning courses, training programmes, website, and publications.

1. How we collect your personal information

We collect personal information in the following ways:

Depending on your relationship with us, the types of personal information we may collect include:

• Personal and contact details: title, full name, postal address, telephone numbers, email address.
• Date of birth and gender.
• Nationality.
• Education and professional qualifications.
• Employment history, including names of current and previous employers.
• Application and enrolment details for IIBI courses, including course fee status, assignments submitted, grades, and learning progress (for students).
• Information from referees (for student applications).
• Details provided when you register for or attend IIBI events and programmes.
• Any other information you voluntarily provide to us during your engagement with IIBI.

We will retain your information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

3. Keeping Your Information Up-to-Date

Please inform us if your personal details change so that we can keep your information accurate and current. You can:

• Contact us to request a copy of your personal information held by IIBI.
• Update inaccurate information or request changes.

Request the deletion of your personal information and any associated login details at any time by emailing us at iibi@islamic-banking.com.

4. Cookies and Google Analytics

Google Analytics: We use Google Analytics to collect information about how visitors use our website. This data is collected anonymously and is used to help us improve our website and services. It does not identify individual visitors.

Cookies: We do not use cookies or similar technologies on our website to collect or store personal information.

5. How We Use Your Personal Information

We use your personal information for the following purposes:

• To process your course or programme applications and manage your studies or participation.
• To communicate with you about IIBI courses, events, publications, and services.
• To respond to your enquiries or requests.
• To maintain and update our records.
• To produce statistical and management reports for internal use (these reports do not identify individuals).
• To comply with legal and regulatory obligations.

6. Sharing Your Personal Information

We will not share your personal information with third parties without your consent, except:

• Where it is necessary to fulfil our contractual or legal obligations.
• Where required by law, regulatory authorities, or court orders.

We do not sell your personal information to any third parties.

7. How We Protect Your Information

Your personal information is held securely on dedicated servers protected by passwords and appropriate technical and organisational security measures. Access is restricted to authorised IIBI personnel who require the information for their roles.

Please note that although we take reasonable steps to protect your information, data transmission over the internet cannot be guaranteed to be completely secure.

If you are provided with a password to access certain parts of our website or the IIBI Virtual Learning Environment, you are responsible for keeping this password confidential. Please do not share it with anyone.

8. Third-Party Websites

Our website and Virtual Learning Environment may contain links to other websites operated by third parties. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any external sites you visit before providing your personal information.

9. Opting Out of Communications

You may opt out at any time from receiving communications from IIBI:

• Email lists: Click on the ‘Unsubscribe’ link in any email you receive from us.
• Complete removal: Email us at iibi@islamic-banking.com to request removal of your personal information from our records.
• By post: Write to us using the contact details on our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated policy will be posted on our website at https://www.islamic-banking.com and, where appropriate, notified to you by email.